PEPconnect

Accessing Siemens Remote Service

Accessing Siemens Remote Service All Symbia Systems Description: This Step by Step procedure will assist the user in gaining access to Siemens Remote Service when you are being assisted by Siemens Customer Care Center. 1. Select Service from the Options menu from the MI Applications Command Module. 2. Select Remote Service. 3. In the Mode field, click Limited Access Permanent selection. 4. Click Apply. 5. Click OK. Patient Applications Workflows Utilities Options Help Maintenance ... 1 End Session ... me: ALL Sh Configuration. lata .* Tardou Service Local Service ... System | In Time: 1 Dav 14 Hours 4 Min ab Remote Service F note Service Access Control 2. vent Log ... Service Activity 03/24/07 00:49:26: SERVICE_CONTROL_SHUTDOWN received. 03/24/07 00:49:26: doing onStop() activities. 03/24/07 00:49:26: TransferMgr service stopped. 05/16/08 15:22:26: TransferMgr service started. 05/16/08 15:22:26: Autoreport service started. 05/16/08 15:22:27: Autoreport service stopped. 05/16/08 15:25:32: SERVICE_CONTROL_SHUTDOWN received. 05/16/08 15:25:32: doing onStop() activities. 05/16/08 15:25:32: TransferMgr service stopped. 05/16/08 15:27:12: TransferMgr service started. Mode Status Full access Current access status: · Remote application support nactive · Limited access permanent -3. Limited access Current service mode: Limited access permanent · No access 5. patient data acce Patient data access: 4. Disabled requested by OK Apply Cancel Mai Properties Help SIEMENS siemens.com/healthineers Healthineers Accessing Siemens Remote Service Effective Date: 01/18/2018| Quality HOOD05162002757436 Allowing limited permanent access to your system will allow the Customer Care Center intervention. This means that the connections are always permanent to pull data, logs, etc. and your site does not have to grant permission each time. Please note that the learning material is for training purposes only! For the proper use of the software or hardware, please always use the Operator Manual or Instruc- tions for Use (hereinafter collectively “Operator Manual”) issued by Siemens Healthineers. This material is to be used as training material only and shall by no means substitute the Operator Manual. Any material used in this training will not be updated on a regular basis and does not necessarily reflect the latest version of the software and hardware available at the time of the training. The Operator's Manual shall be used as your main reference, in particular for relevant safety infor- mation like warnings and cautions. Note: Some functions shown in this material are optional and might not be part of your system. Certain products, product related claims or functionalities (hereinafter collectively “Functionality”) may not (yet) be commercially available in your country. Due to regulatory requirements, the future availability of said Functionalities in any specific country is not guaranteed. Please contact your local Siemens Healthineers sales representative for the most current information. The reproduction, transmission or distribution of this training or its contents is not permitted without express written authority. Offenders will be liable for damages. All names and data of patients, parameters and configuration dependent designations are fictional and examples only. All rights, including rights created by patent grant or registration of a utility model or design, are reserved. Copyright © Siemens Healthcare GmbH ………………………………………………………… Siemens Healthineers Headquarters Siemens Healthcare GmbH Henkestr. 127 91052 Erlangen, Germany Telephone: +49 9131 84-0 siemens.com/healthineers Siemens Healthineers Services Page 2 of 2

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