ADVIA® Automation Solutions Troubleshooting Online Training

Welcome to the ADVIA® Automation Solutions Basic Troubleshooting Online Training course. This troubleshooting course will help you recognize and resolve basic troubleshooting situations for optimal efficiency of your ADVIA® Automation System.  Select Next to continue.    After completing this course, you will be able to: Identify visual event indicators Navigate to the Event Log Resolve common track and basic sample issues Select Next to continue. Gratulation! Sie haben den Abschnitt RapidPoint Qualitätskontrollen im Online Training Kursus absolviert. Nachstehend sind die wichtigsten Punkte, die vorgestellt wurden, noch einmal aufgelistet. Nehmen Sie sich Zeit, das Material zu überprüfen, bevor Sie mit dem abschließenden Test fortfahren. Congratulations. You have completed the ADVIA® Automation Basic Troubleshooting Online Training course.  Listed below are the key points that have been presented.  Take time to review the material before proceeding to the final quiz.  In this online training course, you have learned to: Identify visual event indicators Navigate to the Event Log Resolve common track and basic sample issues   Select Next to continue.   Congratulations.  You have completed the Stratus® CS Analyzer System Overview online training course.  Listed below are the key points that have been presented.  Take time to review the material before you proceed to the final quiz.   Status bar colors indicate that an event has occurred.  Status bar colors can be: Red Yellow White   Status Bar Colors Learn more about status bar colors Slide NumberText BlocksCalloutsAudio ScriptImage File1Red Status Bar: Fatal system or station event Sample processing will stop Select Next to continue.  Note: If audio does not automatically start, select the play arrow in the top left to begin.A red status bar indicates that there is a fatal system or station event. You will be unable to process samples when the status bar is red. An example of a red system or station fatal event is an E-stop 2Yellow Status Bar: Operator attention is required Station or system event Track continues to operate Select Next to continue.  A yellow status bar indicates that operator attention is required. This status may affect instrument workflow. An example of a yellow system event is an empty reagent.3White Status Bar: Warning condition Track continues to operate Instrument can process samples When complete, select the X in the upper-right corner to close the window and continue.A white status bar indicates that a warning condition exists. The station continues to process samples. An example of a white status bar event is reagent low. Light Tower Light color indicates system status. It consists of four color lights. Red Yellow White Green Light Tower Learn about the light tower. Base ImageHotspotsText BlocksImage File Green Light: The track is running Red Light: Fatal event Yellow Light: Operator attention required  White Light: Warning condition Nephelometry is also used with particulate-forming reactions. But instead of measuring light reduction, it measures the amount of light that is scattered by the particulates. In this case, the scattered light is measured at a different angle from the light source. Select the links below to learn about an example of a nephelometric test and the differences between nephelometry and turbidimetry. Event Log Details When an event is indicated, the operator will access the event log in order to: View the Event Log Details Resolve the issue Acknowledge the event Event Log Learn about the Event log. Instructions:If media does not automatically start, select the play arrow to begin.Flash File:/content/generator/Course_90003196/sim_AA_Navigatetoeventlog_demo_HTML5_800x600_9/sim_AA_Navigatetoeventlog_demo_HTML5_800x600.swfHTML5 File:/content/generator/Course_90003196/sim_AA_Navigatetoeventlog_demo_HTML5_800x600_9/index.htmlPDF File: The software of the Stratus® CS analyzer includes the menu, mode and help type screens. Most screens have a "help" feature that provides operators with information about the specific functions of the screen. Select the link on this page to view additional information about the software. You have just learned about event indicators and the event log details.  Now it's your turn to practice what you've learned. Practice Using the Event Log Practice using the Event Log. Instructions:If media does not automatically start, select the play arrow to begin.Flash File:/content/generator/Course_90003196/sim_AA_Navigatetoeventlog_training_HTML5_800x600_9/sim_AA_Navigatetoeventlog_training_HTML5_800x600_9.swfHTML5 File:/content/generator/Course_90003196/sim_AA_Navigatetoeventlog_training_HTML5_800x600_9/index.htmlPDF File: Welcome to the ADVIA 1800 Chemistry System Troubleshooting Online Training Course. This course will cover basic troubleshooting tools and techniques for the ADVIA chemistry systems. It will cover the root causes of some common errors and provide ways for you to repair the problem and get you up and running quickly. You will also learn what information is needed prior to calling Siemens Support to help  you in a timely fashion. Select Next to continue. Emergency stop: Associated with the conveyer and robot stations Generates a fatal E-stop event Corrective action depends on the cause of the E-stop E-stop button on ADVIA® LabCell® System Learn more about the E-stop button on the ADVIA® LabCell® System. The ADVIA® LabCell® System E-stop button is located on the Utilities Cabinet. When complete, select the X in the upper-right corner to close the window and continue. Resolving Operator Initiated E-stops View the steps required to resolve an E-stop initiated by the operator. Checklist TitleChecklist TypeChecklist Content1- Pull out E-stop buttonHTML The red tower light will illuminate letting the operator know that the track needs immediate attention.  If the E-stop event was initiated by pushing the E-stop button, reset the E-stop by pulling out the E-stop button. Select each checkbox to learn more about the E-stop button.2 - Reset E-stopHTML If the E-stop was initiated by pulling the pull cord, reset the E-stop by turning the blue lever until it is parallel to the ground.3 - Select track system buttonHTML In the LineMaster Main screen, select either the Track On/Off or Utilities Cabinet button4 - Bring the Track OnlineHTML Select Online in the Utilities system screen5 - Press the Reset buttonHTML For the ADVIA® LabCell® system, open the Utilities Cabinet and press the reset button on the motor starter box6 - Acknowledge the eventHTML In the System Event log, acknowledge the event When complete, select the X in the upper-right corner to close the window and continue. Resolving System Initiated E-stops View the steps required to resolve an E-stop initiated by the system. Checklist TitleChecklist TypeChecklist Content1 - Remove items from the grippersHTML  If station has a robot, remove sample tubes or racks from the gripper.  Select the play button on the screen to view a video. Select each checkbox to learn more about resolving system initiated E-stops.2 - Select robot station buttonHTML In the LineMaster Main screen, select the Station button3 - Bring the station onlineHTML Select online button4 - Acknowledge the eventHTML In the Event Log, acknowledge the event5 - Process the removed samplesHTML Manage the sample tubes removed from the system When complete, select the X in the upper-right corner to close the window and continue. Samples with issues are diverted to the SIQ gate or tray. Issues include:       No check-in event       Unreadable barcode label       No workorder       Sample integrity error       Duplicate samples To determine the sample issues: Access the SIQ screen Determine the issue SIQ Screen Learn how to access the SIQ Screen. Instructions:If media does not automatically start, select the play arrow to begin.Flash File:/content/generator/Course_90003196/sim_AA_SIQ_training_HTML5_800x600_9/sim_AA_SIQ_training_HTML5_800x600_9.swfHTML5 File:/content/generator/Course_90003196/sim_AA_SIQ_training_HTML5_800x600_9/index.htmlPDF File: Samples are checked in at the Interface gate at the Sample Manager or the SIQ Manual Entry Station Improper check-in generates a "Sample not properly checked in" event Select Next to continue.   Gain factors are software settings used by the ADVIA 2120i Hematology system to correctly place the cells on the cytograms. Cytograms are two dimensional displays that appear on the Run screen during sample analysis.  The cells for each channel affected by gains are analyzed in the flowcell where light scatter and absorption detector signal are amplified to correctly place cells on the cytograms providing accurate morphology flagging and sample results. Barcode-related "No Read" events can be caused by: Missing barcode labels Damaged labels Unsupported symbology Misaligned labels or tubes Mechanical-related "No Read" events can be caused by: Gate problems Improperly maintained pucks Select Next to continue. The platelet gains are affected by the RBC gains and are adjusted at the same time since both RBC's and platelets are analyzed in the same flowcell at the same time. Samples without a workorder are routed the SIQ: Event messages are not posted in the SIQ window Further investigation is needed If there are several samples without a workorder routed to the SIQ, a downloading problem may exist.  To check communications: Check the ADVIA CentraLink® Data Management System Check the LIS   Samples without a Workorder Learn how to locate workorder information in SIQ. Instructions:If media does not automatically start, select the play arrow to begin.Flash File:/content/generator/Course_90003196/sim_AA_Noworkorder_training_HTML5_800x600_9/sim_AA_Noworkorder_training_HTML5_800x600_9.swfHTML5 File:/content/generator/Course_90003196/sim_AA_Noworkorder_training_HTML5_800x600_9/index.htmlPDF File: Prepare the materials required for the gain adjustment depending on which channel is being adjusted. ADVIA OPTIPoint is used in the RBC and reticulocyte channels. Setpoint calibrator is used in the peroxidase channel or the normal control if calibrator is not available.  Fresh whole blood is used to adjust the Baso gains. Samples with integrity issues will be routed to the SIQ. Causes of sample integrity issues: Insufficient sample Clot detected Select Next to continue. Although rare, errors may occur. If an error requires you to exit the gain procedure, be sure to follow the prompts when returning to the gain screen to be able to resume gains from the previous termination point. Duplicate Sample IDs Both samples go to the SIQ Operator determines which one to process Duplicate Sample ID's Learn about samples with duplicate ID's Checklist TitleChecklist TypeChecklist Content1 - All duplicates go to SIQHTML Both samples are sent to the SIQ gate or tray Select each checkbox to learn more about duplicate sample ID's.2 - Event message is postedHTML The event message indicates that there is a duplicate  3 - Determine correct tubeHTML Examine both sample tubes and determine which one is correct4 - Hold results for reviewHTML Hold any results that have been generated5 - Reset the sample IDHTML Reset the sample ID in the SIQ screen6 - Reload the sampleHTML Reintroduce the sample to the system When complete, select the X in the upper-right corner to close the window and continue.