PEPconnect

Troubleshooting Job Aid

This job aid provides instructions on how to troubleshoot common errors on the ADVIA Centaur® XPT system.

Troubleshooting Clearing Cuvette Obstructions 1. Access the Operator Event Log by selecting Events at the Command Bar. Any of these events may lead to checking the orientation and vertical chutes for cuvette jams: • Cuvette pusher is offline • Cuvette bin is empty (provided the cuvette bin isn't actually empty) 2. Turn the system mechanics off, and then use the key to unlock the top cover. Lift open the cover 3. Observe the cuvette loading bin. Verify that it is not empty 4. Remove any obstructions from the orientation chute 5. Check the vertical chute: • Unscrew the vertical chute captive screw and remove the window • Remove any obstructions • Reinstall the vertical chute window 6. Turn the system mechanics on HILS340 Effective date 09/04/2014 Clearing Preheater Jams 1. Access the Operator Event Log by selecting Events at the Command Bar. Any of these events may lead to checking the preheater for cuvette jams: Cuvette pusher is offline • Ring Loader is offline • 2. Turn the system mechanics off, and then use the key to unlock the top cover. Lift open the cover and the reagent probes cover 3. Loosen the thumbscrew on the preheater cover and remove the preheater cover 4. Remove any jammed cuvettes. Ensure that there are 14 cuvettes in the preheater and that the cuvettes do not overlap 5. Replace the preheater cover and tighten the thumbscrew 6. Replace the reagent probes cover, close the top cover, and turn the system mechanics on HILS340 Effective date 09/04/2014 Resolving Reagent Probe Errors 1. Access the Operator Event Log by selecting Events at the Command Bar. Any of these events may lead to troubleshooting reagent errors: Reagent Probe Volume Check Failure • Reagent Probe Vertical Move Error • 2. Check the reagent pack for proper placement and volume. The reagent pack that is affected will be displayed in the event message 3. If necessary, continue by removing the pack and checking the probe puncture point. If the point is × near the edge of the pack opening, you may need to replace the reagent probe 4. If the reagent pack placement and puncture point ThCG are not the issue, perform a dispense test in . B Diagnostic Tools. If the stream of water is not straight and steady, you may need to replace the reagent probe HILS340 Effective date 09/04/2014 Replacing Reagent Probes 1. Turn the system mechanics off, and then use the key to unlock the top cover. Lift open the cover and the reagent probes cover 2. Lift off the reagent probe tubing 3. Use pliers to loosen the reagent probe sleeve 4. Turn the sleeve clockwise, then pull the probe and the sleeve down into the rinse station. Remove the probe and sleeve from the system 5. Place a new reagent probe in the sleeve 6. Lift the probe up into the heater coil and turn it counter clockwise. Tighten the sleeve one quarter turn with pliers 7. Connect the tubing to the top of the probe 8. Replace the reagent probes cover, close the top cover, and turn the system mechanics on HILS340 Effective date 09/04/2014 Replacing Aspirate Probes 1. Turn the system mechanics off, and then use the key to unlock the top cover. Lift open the cover 2. Move the inprocess queue to the right 3. Locate the probe that will be replaced and lower the adjacent probe to improve access 4. Disconnect the tubing on the probe being replaced. If the grounded aspirate probe is being replaced, carefully remove the grounding wire from the probe 5. Push the probe pin down and turn counter clockwise to release the spring-loaded probe 6. Remove and discard the aspirate probe 7. Push the new probe down into the probe guide and turn the pin clockwise to secure the spring-loaded probe 8. Connect the probe tubing. If the grounded aspirate probe is being replace, connect the grounding wire 9. Raise the adjacent probe back up 10.Close the top cover, and turn the system mechanics on HILS340 Effective date 09/04/2014

  • cuvette obstructions
  • preheater jams
  • reagent probe errors
  • reagent probe volume check failure
  • reagent probe vertical move error
  • replace reagent probes
  • replace aspirate probes
  • restart
  • reboot
  • common errors
  • centauro
  • centuar
  • centuarxpt
  • centaurxpt
  • centauroxpt
  • centuarxpt
  • cenatur
  • cenaturxpt
  • cen
  • cenxpt
  • centar
  • centarxpt
  • centau
  • centauer
  • centauerxpt
  • centure
  • centurexpt