Atellica® Solution How to Troubleshoot Errors Using the Operator Event Log Video Version 1.25 and Below

This video will explain the advanced topic of troubleshooting, using the Operator Event Log on the Atellica® Solution, by walking through an example that uses the Event Log to troubleshoot a reagent issue for a sample.

Welcome to the Atellica solution, how to troubleshoot errors using the operator event log video. This video will explain the details of the operator event log on the Atellica solution by walking through an example that uses the event log to troubleshoot a reagent issue for a sample. In this example, the operator was checking their samples on the sample handler screen and found that there was a sample with a yellow alert intervention needed in order to view more information on this error. The operator selected the sample with the error and then the sample details tab on the right side of the screen to view the error list. The error list showed that one or more tests failed to process and reagent is required in order to find out more specific details on this sample. The operator selected the details button under the sample details tab. The error message is on the patient sample details screen indicate that the primary reagent is missing. For this test. The operator also noticed a red alert on the system icon at the top of the screen. The next step in troubleshooting would be to navigate to the operator event log by selecting the system icon. Next, select the logs tab, then operator event log. When you open the operator event log, all of the system events will be displayed. In order to narrow the list events on the screen, use the filtering window on the left. You can filter the event log based on time in order to narrow down the time frame to when the error curd. If known module, you can select the module you want to troubleshoot. You can also filter by errors and warnings. Errors require immediate attention. Warnings do not require immediate attention. They can be addressed when it is convenient for the operator. Under each of these options, there are further selections available unacknowledged or corrective action, and the final filter option is information. These events do not require action. The system saves information events for a history of the system activity after the appropriate filter options are selected, click display events. In this example, the operator filtered time by one hour. Since the error, just a Kurd. The module filter was set to. I am and all error and warning boxes were selected. Once you filter the log by specifications unique to your situation, you will want to select the earliest event warning or error displayed that is related to the air that you experienced. Then you will be able to select event help to review the event and possible corrective actions. Once event help is selected, it will bring you directly to the event description. Pop up the event code, or the number that the event is classified by will show at the top of the box. The event description is comprised of possible causes, which lists the possible reasons for the event and corrective actions which lists the options for the operator to correct the event for each possible cause. The corrective actions may include a blue hyperlink that will take you to the step by step directions on how to perform that action. There may be multiple possible causes for the selected event with multiple corrective actions. In this case, the first possible cause is not the issue since the reagent pack or lot is enabled, the operator ruled out this cause. They then explored the second possible cause. The reagent pack is empty, expired, contaminated, or has other issues. The first step in the corrective action is to unload the specified reagent pack. The operator selected the blue hyperlink for this task and was able to read through the procedure and perform the action by unloading the pack with the error and loading a new pack, the operator was able to resolve the error.

:9LOOdS Atellica• Solution AtelLico• Solution AtelLica• Solution 9 00dの Please note that the learning material is for training purposes only! ー一ーS 》0-6-・ー、ミ・る AtelLica• Solution [email protected] Solution For the proper use of the software or hardware, please always use the Operator Manual or Instructions for Use (hereinafter collectively "Operator Manual") issued by Siemens Healthineers. This material is to be used as training material only and shall by no means substitute the Operator Manual. Any material used in this training will not be updated on a regular basis and does not necessarily reflect the latest version of the LIS software and hardware available at the time of the training. 71 How to Troubleshoot Errors The Operator's Manual shall be used as your main reference, in particular for relevant safety information like warnings and cautions. Using the Note: Some functions shown in this material are optional and might not be part of your system. ready Search Library Certain products, product related claims or functionalities (hereinafter collectively "Functionality") may not (yet) be commercially available in 03 03 2' your country. Due to regulatory requirements, the future availability of said Functionalities in any specific country is not guaranteed. Please 03 400 09 35 217. 217. is 、 0一(のV : contact your local Siemens Healthineers sales representative for the most current information. Operator Event Log O O V Event description test using The reproduction, transmission or distribution of this training or its contents is not permitted without express written authority. Offenders will be LH. O t. liable for damages. All names and data of patients, parameters and configuration dependent designations are fictional and examples only. 0212 、0 :ををー・を製0 -、つ、 、0 :をををー・を製0 -、つ、 、0 :をををー・を0 -、つ、 All rights, including rights created by patent grant or registration of a utility model or design, are reserved. 03 0・ ー0、ト0 - 00物「-当を、: : 0」, 0ー0 ー-0 )、ト0 - 00物- 1第、- - -- 0をトー0メ ご」 04 95 95 、「0-00、、ー1、ーと、第-」 、「0 0 ,を3材、ー1、ーと、ー-」ー 、「0 ,を3材に、ー1、ーと- -」ーら 、「0 ,を3に、ー1、ーと、ー-」ー "O》ー、、0 - 0第- 1第、- - 0一ー0、第0 "O》ー、、0 - 0第- 1第、- - 0一ー0第0 "O》ー・0 - 00第- 1、- - 0ー・ト0、第 "O》ート・0 - 00第- 1第、- - 0一ー・ト0、第0 "O》ー・0 - 0第- 1、- - 0ー・ト0、第 -0》・し- 0、をー- 1を、- - 0ー, 0第、メ0 -3・し- 0、をー- 1を- - 0ー, 0第、メ0 -0》、、し- 0、をー- 1を、- - 0ート, 0、メ -0、、し- 0、をー- 1を、- - 0ート, 0、メ 0 )ニ~ -一第一響! 5 3 0メ Atellica, and all associated marks are trademarks of Siemens Healthcare Diagnostics Inc. or its affiliates. All other trademarks and brands are the 0212 '2 1を property of their respective owners. ど0のの - 0 0 ~ - 0》ー0・・物:、と0 -ー8・8 03 is Product availability varies by country and is subject to varying regulatory requirements. Please contact your local representative for availability. Copyright @ Siemens Healthcare GmbH 2020 Retre• Siemens Healthineers Headquarters\Siemens Healthcare GmbH\Henkestr. 1271 91052 Erlangen, GermanyiTelephone: +49 9131 2019 to 322 AM 工1物 工1 71 、一0 、一只 8 - 8只 8 8 8 0 8 8只 R02 る) -8く - ( 8-8 - ) 8-8 る) 【ミ) -8く (X ) ・ま1コ 、一只 ・ま1-コ ・) -8く ・)をイ、 1を る) -8く ・) -8く )をイ、 -8く を-8く -8く 」イ 第イ ま1 & 1ーー を1 S 0 -う。4国 -0を0 0 -0を」0 0 1を 。ー当。4 一0一8-3 一0一8-8 ま1ー」0き」& 0 ま1ー」0き& 0 ま1ー」0第」& 0 ま1ー、一0ま0 1ー、一0ま0 。国 。国 ・:、- 0、エ 。国 く国