eSieLink™ Remote Assistance Technology -ACUSON Sequoia™ Ultrasound System Video

Welcome to easy Link remote Assistance connection guide for Axon Sequoia ultrasound system. When assistance or help with initial connection is required, call the Siemens Healthineers Customer Care Center or your Siemens Healthineers application specialist to schedule a time to assist you. On your ultrasound system, select the configuration icon. At the next screen, select system management, then service. Then at the bottom of the screen select remote assistance. If the following error message appears, your system is not yet configured for remote assistance, please let your Siemens Healthineers specialists know that this step must be completed. The first time you use remote assistance, you will see a screen message asking you to agree to the license terms for using the tool. Remember to check the box indicating your agreement before selecting accept. It can take up to 30 seconds to retrieve the session number and password from the SRS server. Make a note of the session number and password provided. Provide this information to the Siemens Healthineers application specialist or Technical Support by phone, just before the remote assistant session is connected. Select Connect to start the remote assistance session. After a few minutes the Teamviewer window will open on the screen. The session is now waiting to be authenticated with the remote Siemens Healthineers tech support or application specialist at their location. The Teamviewer window will be displayed for a few seconds and then it will be reduced to an icon in the lower right corner of the window. If needed, again, the user can click the icon to expand the Teamviewer window. If the Teamviewer window or icon does not appear, it may have been accidentally closed. If this occurs, the Teamviewer session will have to be restarted from the beginning by clicking on the remote assistance button. At this point, the Siemens Healthineers specialist will be able to view the ultrasound system monitor, but will not have control of the ultrasound system monitor. The Siemens Healthineers specialists may request control of the ultrasound system, select the allow button. The Remote Assistance Session is now connected. You may observe the Siemens Healthineers specialist taking some actions on your ultrasound system monitor. If allow us not selected within 30 seconds, the Siemens healthineers specialist will have to request access again. Click on the Teamviewer window icon to enable your webcam. Click the webcam icon small camera. My video window will now open. On the figure to the right side of the my video window, click on the crossed out webcam icon. The webcam will display your ultrasound systems control panel. To enable the headset, click the headset icon in the my video window. The window will open the audio window in the audio window. Click the options icon, and then click audio conferencing. The Teamviewer audio conferencing menu will be displayed. Make the following selections in the Teamviewer audio conferencing menu. Select speakers. Select microphone. Click OK the my video window will come back. Click the crossed out microphone icon. The microphone will unmute. The ultrasound system now enables video with headset and microphone. This will allow you to speak with and observe the activity being done by your Siemens healthineers specialist. To temporarily disconnect a remote assistance session, click the X in the Teamviewer window. To completely disconnect the remote Assistance Session, click remote assistance, then click disconnect.

Serial number: 800025 System date/time: Tuesday, Janua1Y 08, 2019 03:107 PM System date/time: Tuesday, JanuaD' 08, 2019 03:07 PM System date/time: Tuesday, Janua1Y 08, 2019 03:108 PM System date/time: Thursday, December 06, 2018 06:01 PM System date/time: Tuesday, JanuaD' 08, 2019 03:08 PM System date/time: Tuesday, JanuaD' 08, 2019 02:47 PM System date/time: Tuesday, Janua1Y 08, 2019 02:47 PM System date/time: Tuesday, JanuaD' 08, 2019 03:108 PM System date/time: Tuesday, JanuaD' 08, 2019 03:23 PM System Configuration System Information System Settings Imaging Settings Local Service Procedure Settings Imaging Settings Install Software Measurement & Report Annotations Annotmations Remote View Service Images Restores Features Capture Service Logs Connectivity & Network TeamViewer View Licenses Peripheral Devices Connection Extras Help Settings for audio conferencing Remote Assistance System Management • Remote Control Remote Control Remote control Meeting During the upcoming session the data / information During the upcoming session tha data f information SIEMENS Event Log Remote control shown on your screen become visible to your System Information System Configuration collaboration partner routed through the secure Reptort During the upcoming session the data / information Siemens server Siemens server. Siemens server shown on your screen become visible to your Allow Remote Control •llow Remote Control Control Remote Computer Restore All Defaults Security You can revoke your permission to control You can revoke your permission to control your collaboration partner routed through the secure Computers & Contacts Headset Earphone (2- _labra EVOLVE 30 MS) system from your collaboration partner and even Siemens server Please tell your partner the following ID and Please enter your partner's ID in order to control password if you would like to allow remote password If you would like to allow remote cancel the session at any time the remote computer. You can revoke your permission to control your Service Backup control. Any use oftha application other than for the Any use ofthe application other than for the system from your collaboration partner and even Siemens Remote Service is not configured. Contact Siemens Customer Support, purpose of connecting authorized person to your cancel the session at any time Partner ID Video system is prohibited 14.251.124.74; 192.168.51.7 Any use ofthe application other than for the Healthineers Restores Features Remote purpose of connecting authorized person to your Headset Microphone (2- jabra EVOLVE 30 MS) system is prohibited. Microphone Password Allow Remote Control Allow Session Number Session list Local Service File transfer Enter a personal password to access this Password 4743 computer from anywhere. Connect to partner Accept Local Service Remote Service Disconnect Cancel Connect TeamViewer Remote Service Local Service Cancel Computers & Contacts Awaiting authentication v Session list Session Number Session list Remote Assistance information. SUPport (192.168.56.1) SUPport(192.168.56.1) (192.168.56.1) TeamViewer Audio Microphone a microphone Speakers Session list Session Number Muted My video SUPport (192.168.56.1) Audio Please connect Speakers Healthineers Microphone M microphone a microphone Sequoia nvvvv. teamvievver com wvvvv. teamvievver com teamvievver com