Fluorospot Compact: Logging Errors

Fluorospot Compact: Logging Errors: This SBS will help customers send data to the service folder as soon as they encounter issues.

Fluorospot Compact: Logging Errors Radiography 1. If an error occurs locate the small circle with an “i” in the middle. This is located at the bot- tom right corner of the screen. Click on this to open a dialog box. elo 2 2. Right mouse click the small “i” icon. A box will open; check the boxes for “Send log files” and “Send comment”. Describe the issue/error in the comment section; be sure to include the ex- act time of the event. System status information [ Send log files Send comment table tilt problem at 10:22 am OK Cancel 3. Call the Customer Care Center at 1-800-888-7436. Have your functional location number available (400- number). Follow the prompts to request new service and let the Service Team know what occurred so they can look at the information that was sent. SIEMENS Healthineers Job Aid | Fluorospot Compact: Logging Errors Effective Date: 4/27/2017 | HOOD05162002581807 Please note that the learning material is for training purposes only! For the proper use of the software or hardware, please always use the Operator Manual or Instructions for Use (hereinafter collectively “Operator Manual”) issued by Siemens Healthineers. This material is to be used as training material only and shall by no means substitute the Operator Manual. Any material used in this training will not be updated on a regular basis and does not necessarily reflect the latest version of the software and hardware available at the time of the training. The Operator's Manual shall be used as your main reference, in particular for relevant safety information like warnings and cautions. Note: Some functions shown in this material are optional and might not be part of your system. Certain products, product related claims or functionalities (hereinafter collectively “Functionality”) may not (yet) be commercially available in your country. Due to regulatory requirements, the future availability of said Functionalities in any specific country is not guaranteed. Please contact your local Siemens Healthineers sales representative for the most current information. The reproduction, transmission or distribution of this training or its contents is not permitted without express written authority. Offenders will be liable for damages. All names and data of patients, parameters and configuration dependent designations are fictional and examples only. All rights, including rights created by patent grant or registration of a utility model or design, are reserved. Copyright © Siemens Healthcare GmbH ………………………………………………………… Siemens Healthineers Headquarters Siemens Healthcare GmbH Henkestr. 127 91052 Erlangen, Germany Telephone: +49 9131 84-0 Siemens Healthineers Services Page 2 of 2 © Siemens Healthcare GmbH, 2017