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Resolving Cal-QC Storage Errors on the Atellica® Sample Handler Job Aid Version 1.25 and Below

This job aid describes how to resolve Cal-QC storage errors on the Atellica® Sample Handler.

Atellica® Sample Handler SIEMENS Healthineers Resolving Cal-QC Storage Errors Job Aid Issue: Cal-QC Storage Inventory Description: There are several issues that can occur with the Cal-QC Storage, including Unusable Position, Tube Missing, etc. These issues are usually related to individual tubes being manually removed and/or not being reset to default positions. Online Help Reference: Unloading Cal-QC Tubes Manually SIEMENS Build 1.7.0 DL-P1-07 System Samples Inventory Calibration Qc Patient Orders Worklist Maintenance Setup Troubleshooting Steps: Status Logs Operator Diagnostics About System VMM 1. Stop the Sample Handler on the System Status screen SH-P1-01 CH 1A-03 B 2. Unlock and open the SH back cover Standby Standby Standhu Stopped Confirmation of changed Cal-QC Storage contents X Capabilities The operator did not change the contents Category Time 3. Unload Cal-QC tubes manually. For the procedure, refer to the Online Help Robo The operator removed all samples and restored contents to the default reference, as emptying the Cal-QC storage area incorrectly may cause additional TCS V Cal-Qc errors Connected to PCC V Drawer V. Drawer • Be sure to place all Cal-QC tube covers in default positions. OK Cancel Drawer 1 Confirm Cal-QC Storage Conten V Drawer 4 4. Close Cal-QC Storage area cover, and the SH back cover Unlock Front Cover V Front Cover V Back Cover Unlock Back Cover 5. Navigate to the System Status screen for the module A. Select to resume the Sample Handler ? (=[] LabManager2 Tuesday, February 28, 2017 10:14:41 AM 1 B. Select the Cal-QC Storage button and then select The operator removed all Template Effective Date: 27-MAY-2019 | HOOD05162003010284 samples and restored contents to the default Effective Date: 19-Jul-2020| HOOD05162003102693 Unrestricted © Siemens Healthineers, 2020 6. If problem persists, contact the local technical support provider for assistance SIEMENS Healthineers Please note that the learning material is for training purposes only. For the proper use of the software or hardware, please always use the Operator Manual or Instructions for Use (hereinafter collectively “Operator Manual”) issued by Siemens Healthineers. This material is to be used as training material only and shall by no means substitute the Operator Manual. Any material used in this training will not be updated on a regular basis and does not necessarily reflect the latest version of the software and hardware available at the time of the training. The Operator's Manual shall be used as your main reference, in particular for relevant safety information like warnings and cautions. Note: Some functions shown in this material are optional and might not be part of your system. Certain products, product related claims or functionalities (hereinafter collectively “Functionality”) may not (yet) be commercially available in your country. Due to regulatory requirements, the future availability of said Functionalities in any specific country is not guaranteed. Please contact your local Siemens Healthineers sales representative for the most current information. The reproduction, transmission or distribution of this training or its contents is not permitted without express written authority. Offenders will be liable for damages. All names and data of patients, parameters and configuration dependent designations are fictional and examples only. All rights, including rights created by patent grant or registration of a utility model or design, are reserved. Atellica, and all associated marks are trademarks of Siemens Healthcare Diagnostics Inc. or its affiliates. All other trademarks and brands are the property of their respective owners. Product availability varies by country and is subject to varying regulatory requirements. Please contact your local representative for availability. Copyright © Siemens Healthcare GmbH 2020 Siemens Healthineers Headquarters Siemens Healthcare GmbH Henkestr. 127 91052 Erlangen, Germany Telephone: +49 9131 84-0 2 siemens.com/healthineers Effective Date: 19-Jul-2020| HOOD05162003102693 Unrestricted © Siemens Healthineers, 2020