Resolving Maintenance Errors on the Atellica® Solution Job Aid Version 1.25 and Below

This job aid describes how to resolve maintenance errors on the Atellica® Solution.

Atellica® Solution SIEMENS Healthineers Resolving Maintenance Errors Job Aid Issue: Stuck in Maintenance/Maintenance not started Healthingers >> Atellica" Solution Version P.P1-03 System Bomplos inventory Calibration Pofork Orders Worked Maintenance Betup Schedule Report Log IMT Data Restore Software Updates Copy Configuration Description: Module is stuck in maintenance or the module does not perform Filter 7 Modulo: All Frequency; All Tirre: Next 24 hours Perfermec Bv. All Modulo All Module Activity the maintenance at the scheduled time. Scheduled Fr1-0) Sal-10 Sur-11 Mon-12 Tor-13 Web-14 Thu-15 Frequency Al r1-050 J-P1-06 Cleaning the Exterior of the Reagent Probes 1 38/2018 1:00 4 Time Next 24 hours P1:000 I-P1-06 IM Weekdy Maintenance 1 38/2018 5 00 V Performed By : All C-P1-06 C-P108 Online Help References: About Scheduling Automated Maintenance Activities CH Weekdy Mairtenance 311/2018 4 00 Search Text Enter the a bity name C-P1-00 C-P1-06 Checking he Lamp Coolant 13/11/2018 6 00 in Parallel / Shutting Down and Powering Off Analyzers within the System / & Schedued by Operator Database Backup 1 3/12/2018 0:30 V @ Schedued Astomabcally ppioG SH Autocheck 1 3/12/2018 1:00 Restarting the PCC 8? Schedued by Service 4 VMM Atelica Magline Transport Autocheck 1 3/12/2018 1:10 Fated P1-060 1-P1-06 IM Daily Mainterance : 3/12/0018 2:00 2 Inprocess C-P1-08 C-P1.08 IMT Dally Clearing 1 3/12/2018 2:00 Troubleshooting Steps: ‹‹ Completed P1-080 1-P1-06 IM Atocheck 3/12/2018 3:30 X Not Performed C-P1.06 1. Verify the maintenance schedule is correct (i.e., no conflicts) CP108 CH Daly Maintenance 3/12/0018 4 00 With Conments C-P1-06 C-P1.06 View Activities Inspecting the Washer Probes == 3/12/2018 5:00 P1-000 2. Follow the guidance to run all the automated daily and weekly maintenance 1-P1-06 Inspecting and Emptying the IM Dryer 1:312/2018 7.00 Add Activity Get Warning in parallel. Refer to the Online Help reference ? Monday, March 12. 2018 11:32 AM 3. Check for system errors/supply needs 4. Ensure module is in Standby/Ready and not Stopped. If in Stopped state, resolve the underlying issue, bring the system into Ready state, and then NOTE: Postponing one maintenance activity does not automatically postpone subsequent maintenance activities, or automatic QC schedule. attempt to go into maintenance again 5. Reboot appropriate module. For the procedure, refer to the Online Help Reference 1 6. Restart the PCC. For the procedure, refer to the Online Help Reference Template Effective Date: 27-MAY-2019 | HOOD05162003010284 Effective Date: 8-AUG-2020 | HOOD05162003112876 7. If problem persists, contact the local technical support provider for assistance Unrestricted © Siemens Healthineers, 2020 SIEMENS Healthineers Please note that the learning material is for training purposes only. For the proper use of the software or hardware, please always use the Operator Manual or Instructions for Use (hereinafter collectively “Operator Manual”) issued by Siemens Healthineers. This material is to be used as training material only and shall by no means substitute the Operator Manual. Any material used in this training will not be updated on a regular basis and does not necessarily reflect the latest version of the software and hardware available at the time of the training. The Operator's Manual shall be used as your main reference, in particular for relevant safety information like warnings and cautions. Note: Some functions shown in this material are optional and might not be part of your system. Certain products, product related claims or functionalities (hereinafter collectively “Functionality”) may not be commercially available in your country. Due to regulatory requirements, the future availability of said Functionalities in any specific country is not guaranteed. Please contact your local Siemens Healthineers sales representative for the most current information. The reproduction, transmission or distribution of this training or its contents is not permitted without express written authority. Offenders will be liable for damages. All names and data of patients, parameters and configuration dependent designations are fictional and examples only. All rights, including rights created by patent grant or registration of a utility model or design, are reserved. Atellica, and all associated marks are trademarks of Siemens Healthcare Diagnostics Inc. or its affiliates. All other trademarks and brands are the property of their respective owners. Product availability varies by country and is subject to varying regulatory requirements. Please contact your local representative for availability. Copyright © Siemens Healthcare GmbH 2020 Siemens Healthineers Headquarters Siemens Healthcare GmbH Henkestr. 127 91052 Erlangen, Germany Telephone: +49 9131 84-0 2 Effective Date: 8-AUG-2020 | HOOD05162003112876 Unrestricted © Siemens Healthineers, 2020