Atellica® Process Manager User Cases-FTE Efficiency and Problem Samples Reports Job Aid

Atellica® Process Manager User Cases- FTE Efficiency and Problem Samples Reports FTE Efficiency Report The FTE Efficiency report provides information on staff productivity to help simulate the impact of potential staffing changes. Use this report to compare the workload of tests received with your staffing plan to identify improvement opportunities. It is intended for use by a staffing changes are lab director or administrator who is responsible for staffing. The data could help to identify whether needed during certain days of the week or certain shifts. Month # Selections la Insights FTE Efficiency Year Month Day a Set Shift Time Frame Tests Started and Reportable Tests Per Non-Management FTE by Time Reportable Tests Per Non-Management FTE 00:00:00 Non-Management 01:00:00 Non Management 02:00:00 03:00:00 12.36k 05:00:00 400 06:00:00 07:00:00 08:00:00 Tests Started Per Non-Management FTE 09:00:00 10:00:00 11:00:00 03/05/2028 03/06/2020 03/07/2020 03/08/2028 03/09/2020 03/10/2020 03/11/2020 12:00:00 47 Year Month >> Date 13:00:00 12.15k 14:00:00 Tests Started and Reportable Tests Per Non-Management FTE by Weekday 15:00:00 16.00.00 17:00:00 18:00:00 Non-Management FTE Per Manager 400 19:00:00 Set No. of Management FTE 200 3.33 Avg Daily Reportable Tests Per Non-Managere ... Set No . of Non-Management FTE 10 Sun Mon Tuo Wed The Day - Selected Filters: Mar FTE Efficiency Report Insights: ➢ For the weekdays (Monday through Friday) the data may show that Non- Management FTEs are able to produce a higher number of reportable tests per person (e.g. 400-550 tests per day) than on the weekends (Saturday and Sunday) if the same staffing levels are used despite the lower testing volumes ➢ Simulate the appropriate staffing levels by selecting different numbers of Management FTE and Non-Management FTE to see what levels are needed to achieve the same level of productivity (approximately 400+ tests per day). Perhaps only 3-4 Non-Management FTEs and 1 Management FTE are needed during these times on the weekend to increase productivity Unrestricted | Published by Siemens Healthcare GmbH © Siemens Healthcare GmbH, 2020 SIEMENS Master Template Effective Date: 5 Mar 2020 | HOOD05162003074494 Job Aid Effective Date: 03-AUG-2020 | HOOD05162003101668 Healthineers Job Aid | APM User Cases FTE Efficiency and Problem Samples Report Effective Date: 03-Aug-2020 | HOOD05162003101668 Practice: 1. Use the Month filter to select one month and confirm selection with the green checkmark 2. On the Tests Started and Reportable Tests Per Non-Management FTE by Weekday graph change the y-axis to Avg Daily Reportable Tests per Non-Management FTE 3. Change the staffing levels to 3 Management FTE and 10 Non-Management FTE as if this was your actual staffing levels in the lab 4. Note the Average Daily Reportable Tests in the graph for Monday through Friday. Note whether the values for Saturday and Sunday are the same, less, or more 5. Use the Day filter to select Saturday and Sunday only. You can then adjust the staffing level values for Management FTE and Non-Management FTE for Saturday and Sunday to bring the workforce productivity to the same level as during the week. You may need to adjust these up or down from the values entered previously in step 3 Problem Samples Report The Problem Samples report displays sample errors that occur over time. The report enables laboratories to identify and respond to the patterns, frequency and causes of problem samples. The Problem Samples report helps to identify root causes of sample problems in the laboratory or in the pre-/post-analytical process (for example: short samples, missing orders, integrity issues, lost tubes). Determine what types of errors are occurring frequently and work toward resolution of errors in the future. Ta Month . Error Description o Location in Selections la Insights Problem Samples Error Code Description Zone System Location Year Month Date Day Sample Errors by Time Sample Error Count by Error Description "Ble Error Count by System/Patient Location Ener Count reaction Error 438 Year Month . Date , Error Description Error Description Patient Location Sample Error Listing Data Time (hh:mm) Q, Sample Id Error Cod a Error Description Q System Q Patient Location 03/01/2020 02:01 Clot Detection Error Aliquoter ICUA 03/02/2020 13:38 Clot Detection Error AU5800 (Beckman) 03/03/2020 12:12 Clot Detection Error AU5800 (Beckman) 03/03/2020 08:31 Clot Detection Error AU5800 (Beckman) 03/03/2020 04:00 Clot Detection Error AU5000 (Beckman) 03/03/2020 03:59 Clot Detection Error AU5800 (Beckman) 03/04/2020 22:20 Clot Detection Error Dimension Vista 1500 (DV350175) 03/04/2020 15:39 Clot Detection Error Dimension Vista 1500 (DV350175) 03/04/2020 12:33 Clot Detection Error AU5800 (Beckman) 03/04/2020 03:38 Clot Detection Error Dimension Vista 1500 (DV350175) 03/04/2020 02:56 Clot Detection Error Aliquoter 03/05/2020 14:27 Clot Detection Error Aliquoter 03/05/2020 10:39 Clot Detection Error Aliquoter Selected Filters: Mar | Clot Detection Error | NOT Unknown Unrestricted | Published by Siemens Healthcare GmbH © Siemens Healthcare GmbH, 2020 SIEMENS Master Template Effective Date 5 Mar 2020 | HOOD05162003074494 Job Aid Effective Date: 03-AUG-2020 | HOOD05162003101668 Healthineers Page 2 of 4 Job Aid | APM User Cases FTE Efficiency and Problem Samples Report Effective Date: 03-Aug-2020 | HOOD05162003101668 Problem Samples Report Insights: ➢ The wrong sample type for testing is being routed from CCU to the laboratory (e.g. a green top when a red top is required). Has a new protocol been introduced? Does the test directory need to be updated? ➢ A high number of clotted samples are coming from the Emergency Room to the laboratory. Is there a new phlebotomist in training that may not have handled or mixed the tubes properly? ➢ There has been an increase in short draws (Insufficient Fluid In Primary Sample Tube) over the past several months. Is it specific to a draw site or patient location? Practice: 1. Select a month and confirm selection with the green checkmark to investigate the highest error counts seen for this month 2. Review the Sample Error Counts by Error Description graph and identify the highest error counts for that month 3. By selecting a specific sample error in this graph and then selecting the green checkmark, the entire report will now display data for that specific sample error type 4. Review the Sample Error Count by System / Patient Location graph and see if you can identify any patterns to the sample draw location for these problem samples Unrestricted | Published by Siemens Healthcare GmbH © Siemens Healthcare GmbH, 2020 SIEMENS Master Template Effective Date 5 Mar 2020 | HOOD05162003074494 Job Aid Effective Date: 03-AUG-2020 | HOOD05162003101668 Healthineers Page 3 of 4 Job Aid | APM User Cases FTE Efficiency and Problem Samples Report Effective Date: 03-Aug-2020 | HOOD05162003101668 Please note that the learning material is for training purposes only. For the proper use of the software or hardware, please always use the Operator Manual or Instructions for Use (hereinafter collectively “Operator Manual”) issued by Siemens Healthineers. This material is to be used as training material only and sha ll by no means substitute the Operator Manual. Any material used in this training will not be updated on a regular basis and does not necessarily reflect the latest version of the software and hardware available at the time of the training. The Operator's Manual shall be used as your main reference, in particular for relevant safety information like warnings and cautions. Note: Some functions shown in this material are optional and might not be part of your system. Certain products, product related claims or functionalities (hereinafter collectively “Functionality”) may not (yet) be commercially available in your country. Due to regulatory requirements, the future availability of said Functionalities in any specific c ountry is not guaranteed. Please contact your local Siemens Healthineers sales representative for the most current information. The reproduction, transmission or distribution of this training or its contents is not permitted without express written authority. Offenders will be liable for damages. All names and data of patients, parameters and configuration dependent designations are fictional and examples only. All rights, including rights created by patent grant or registration of a utility model or design, are reserved. Copyright © Siemens Healthcare GmbH 2020 Siemens Healthineers Headquarters Siemens Healthcare GmbH Henkestr. 127 91052 Erlangen, Germany Phone: +49 9131 84-0 siemens-healthineers.com Unrestricted | Published by Siemens Healthcare GmbH © Siemens Healthcare GmbH, 2020 SIEMENS Master Template Effective Date 5 Mar 2020 | HOOD05162003074494 Job Aid Effective Date: 03-AUG-2020 | HOOD05162003101668 Healthineers Page 4 of 4